Shipping Policy

 

At Pet Pulse Point, we are dedicated to delivering your orders quickly and safely across the United States.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time

We work with trusted fulfillment partners to deliver your order.

• Estimated Delivery: 2–5 business days

• Delivery times may vary due to demand, carrier delays, or weather conditions.

Shipping Cost

We offer Free Standard Shipping on all U.S. orders.

Order Tracking

Tracking details will be sent via email after your order ships. Please allow 2–5 business days for tracking updates to appear.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses.

Lost or Stolen Packages

If your order shows delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, contact our support team and we will do our best to help.

Contact

If you have questions about shipping or your order, please contact us through our store contact page.